Username: Your SCC Web ID (on the back of your SCC ID card), example: absmith [or your SCC email]
Password: This is the same password you use for the Portal and D2L
Log-in Information: Make sure you are using the correct username and password. The username will be your SCC Web ID (on the back of your SCC ID card, example: absmith). Alternatively, your SCC email address should also work as the username. The password will be the same password you use to log into the Portal or D2L.
You can also look up your Web ID and reset your password on the SCC Portal Log In page. Look for the links that say 'Need your Web ID' and 'Forgot Your Password.'
Firewalls: Firewalls can cause problems accessing databases from off campus. With a firewall running on a particular computer, you generally have to cut the whole thing off or know how to configure the firewall to allow access to specific internet addresses. You may need to turn off your firewall in order to access some of the library databases. Note:: This is particularly a problem if you are at your workplace or another school or institution. Many businesses and schools have firewalls that will prevent you from accessing our databases. You usually will have better luck on your home computer.
Internet Explorer : Go to Tools, Internet Options, Security, Custom Level. Under Scripting, select Enable for all.
Firefox: Go to Tools, Internet Options, Content tab, check box "enable java script".
Cookies Enabled?: Cookies must be enabled in your browser to access Library databases from off campus.
Use this button to see if you have cookies enabled.
How to Enable Browser Cookies
Cookies Enabled is a default setting in both Internet Explorer, Netscape and Firefox. If your cookies are disabled, follow these steps to enable your browser cookies:
Internet Explorer - go to Tools, Internet Options, and click on the Privacy Tab. Here you can change your settings for accepting or blocking cookies -- see advanced options.
Firefox - click Tools, then Options, then Privacy tab. Default settings should allow cookies -- see custom settings if you want to change.
Chrome: Tool button, Options, Under the Hood, Content Settings, Cookies, check "allow local data to be set."
Privacy Settings: If your privacy settings are too high, it can block the authentication process needed to allow you to access databases from off campus.
In Internet Explorer try going to Tools -- Internet options -- then clicking the "privacy" tab and lowering the setting (often this will be something you can drag up and down).
Internet Explorer Version 7: IE 7 is more restrictive by nature. If you are using IE 7 try lowering your security settings if you have problems accessing databases from off campus.
You can also check to see if Integrated Windows Authentication is enabled. To do this select Tools, Internet Options, click the Advanced Tab and scroll to the Security heading. Make sure the Enable Integrated Windows Authentication option is checked.
AOL Users: AOL and other web browsers can affect the authentication process. Try opening Internet Explorer while you are connected to AOL and working through Internet Explorer.
Add On Toolbars: Try removing any "add on" toolbars (like Google and Yahoo). You should be able to right click by the tool bar and uncheck any add on toolbars that may be loaded on your computer.
Vendor agreements require users to be registered patrons of Spartanburg Community College. Registered patrons are SCC students, faculty, staff or community patrons in our three county (Spartanburg, Cherokee or Union) service area.